The students’ advocate is a person appointed by
the university senate who can give assistance in resolving university related
concerns involving a student in relation to another student, an administrator,
or faculty member, allowing for objective consideration of all sides of an
issue, while advising students on their rights and responsibilities within the
context of university policies and procedures.
The students’ advocate conducts investigations
either automatically or on student demand, while playing an intermediary role
in resolving concerns addressed to the appropriate decision makers.
The students’ advocate is
allowed to request the Institute in authority to give him/her access to all
information, documents or other evidence relating to the case at issue, while
investigating complainants, carrying out inspections or asking for experts’ testimonies.
In cases such as failure to both respect general principles of law and act in
accordance with principles of good administration, advocate offer mediation by
all means with a view to resolving such problems. Yet, students’ exams and
marking do not lie within their competence.
Emeritus Professor Sousana Papadopoulou acts as
students’ advocate for the University of Crete.
Telephone Number: +30 2810 393832
Office C – 208 Mathematics
Students are entitled to lodge
a formal complaint either through email firstname.lastname@example.org or by post in the following addresses:
- Rethymnon, to Ms Ioanna Tzantarolaki, tel: 28310
77904, Rector’s office, Senate Secretary
- Heraklion, to Ms Eva Michelidaki, in charge of the university
advocate office secretariat, tel. 2810 393376, Administrative Services Building
I, ground floor, left wing, 2nd office.